At moisely Store, we prioritize providing a seamless and reliable shipping experience for our valued customers. We have crafted a comprehensive shipping policy to ensure transparency and clarity regarding our shipping methods, delivery times, fees, and other essential details. Please review the following information carefully before making your purchase.
1. Shipping Methods and Delivery Times:
We offer a range of shipping methods to cater to your specific needs. The estimated delivery times may vary based on the destination and the selected shipping method. Here are our standard shipping options:
– Standard Shipping: Our standard shipping option ensures reliable delivery within 7-15 business days. Please note that delivery times may vary based on the destination and any unforeseen circumstances beyond our control.
– Express Shipping: For customers who require expedited delivery, we offer an express shipping option. With express shipping, you can expect to receive your order within 3-7 business days. Please note that additional charges may apply for this service.
2. Order Processing Time:
Once you have successfully placed an order with us, please allow 1-3 business days for order processing. During this time, we meticulously prepare and pack your items to ensure they arrive in perfect condition.
3. Shipping Fees:
We strive to offer competitive shipping rates while ensuring the quality and reliability of our shipping services. Shipping fees are calculated based on the total weight of your order, the destination address, and the selected shipping method. To determine the applicable shipping fees, please proceed to the checkout page and enter your shipping address. The shipping fees will be displayed before you finalize your purchase.
4. Order Tracking:
To keep you informed about the progress of your shipment, we provide order tracking services. Once your order has been shipped, you will receive a confirmation email containing a unique tracking number. You can use this tracking number to monitor the status and location of your package through our website or the designated shipping carrier’s website.
5. International Shipping:
We are delighted to offer international shipping to select countries. However, please be aware that international shipments may be subject to customs duties, taxes, and other fees imposed by the destination country. These additional charges are the responsibility of the customer. It is advisable to check with your local customs office for more information regarding potential customs fees or restrictions that may apply to your order.
6. Address Accuracy:
To ensure successful delivery, it is crucial to provide accurate and complete shipping information during the checkout process. We cannot be held responsible for delayed or undelivered packages due to incorrect or incomplete addresses provided by the customer. Please double-check your shipping details before finalizing your purchase.
7. Shipping Restrictions:
While we strive to serve customers worldwide, certain products may have shipping restrictions due to legal regulations or carrier limitations. If any items in your order are restricted from being shipped to your location, we will notify you promptly and provide alternative solutions, if available.
Please note that our shipping policy is subject to change without prior notice. Any modifications or updates will be clearly communicated on our website.
If you have any further questions, concerns, or require assistance regarding our shipping policy, please do not hesitate to reach out to our friendly customer service team. We are here to assist you and ensure that your shopping experience at moisely Store is exceptional in every way.
Thank you for choosing Fashion Dress Store!